Association for Patient Experience

Join the Movement!

Any healthcare provider, representative, patient or consumer who is interested in the patient experience
is encouraged to join the Association for Patient Experience.

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5th Annual Patient Experience: Empathy + Innovation Summit

Transforming Healthcare Through Empathy and Innovation

Improving the patient experience is our collective responsibility

MAY 18-21, 2014


Title: Integrating Data, Leadership and Best Practices Into A Service Roadmap for Your Organization
Format: Webinar
Date: Wednesday, May 7, 2014
Time: 2:00 PM - 3:00 PM ET

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Journal of Patient Experience

The first issue of the official journal of the Association for Patient Experience...coming soon!

Inviting People to Share in Decisions

Research shows most people want to be involved in shared decision making (SDM), but they may not feel comfortable entering into this new dynamic with a clinician.

 by Geri Lynn Baumblatt, MA, Editorial Director, Emmi Solutions

AfPE Twitter
By Diane Stover-Hopkins, Innovation Strategy Consultant, Beacon Health System
In the healthcare industry it’s common that the resources dedicated to patient satisfaction strategy are separate and somewhat disconnected from brand strategy efforts. Read More
By Esther Bernhofer, PhD, RN-BC
It’s no secret the hospital environment may contribute to patient discomfort, lack of sleep and worsening of mood. And while many of the environmental factors of a hospital cannot be changed, there are some elements we healthcare professionals can alter to possibly increase the patient’s experience and outcome Read More