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Newsletter

Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact Jen Edse.

From the Bedside: Urology Advanced Practice Providers Join the Front Lines

From the Bedside: Urology Advanced Practice Providers Join the Front Lines

Thursday, September 29, 2016
By Dana Longo, MPH, NP, and Hadley Wood, MD After extensive preparation, Cleveland Clinic has broadened its urology nurse practitioners’ and physician assistants’ roles to allow them to provide care independent from physicians’ practices. The result is better patient access and higher job satisfaction. Tags: nursing, advanced practice providers
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From the Bedside: “Are You My Nurse?” The Importance of Claiming Professional Identity

Wednesday, July 27, 2016
By Amanda Anderson, MSN, MPA, RN, CCRN In an era where nurses no longer have a recognizable image, where we all work in different capacities and at different levels, and where our education and practice is frequently called into question, it is becoming clearer and clearer how closely-linked the act of verbal title distinction is to our professional success. Tags: nursing
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Webinar: The Power of Patient and Family Partnerships

Tuesday, June 28, 2016
Patient and family involvement in planning, design, implementation, and evaluation activities are essential if the goal is genuine relationship, patient and family-centered healthcare. Tags: patient engagement, empathy, education
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From the Bedside: Survey Tool Assesses How Culture Impacts Patient Transitions

From the Bedside: Survey Tool Assesses How Culture Impacts Patient Transitions

Tuesday, June 28, 2016
By Kelly Hancock, DNP, RN, NE-BC
“Hospital occupancy has been in the mid to high 60 percent range for the last 25 years....Despite a moderate occupancy rate, crowded conditions affect patient flow and efficiency." Tags: culture, research, nursing, measurement
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Communication the Cleveland Clinic Way

Communication the Cleveland Clinic Way

Friday, May 27, 2016
By Edited by Adrienne Boissy, MD, MA and Timothy Gilligan, MD, MS

Communication the Cleveland Clinic Way gives you a high-powered communications toolbox packed with advice you can apply to a wide variety of healthcare situations. Tags: communication, best practices, empathy
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From the Bedside: Employee Engagement and Today's Nurse

From the Bedside: Employee Engagement and Today's Nurse

Friday, May 27, 2016
By Kelly Hancock, DNP, RN, NE-BC

For healthcare organizations to successfully attain ACA requirements, nurse engagement has to remain a top priority.

Tags: employee engagement, leadership, nursing
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AfPE Announces 2016 Patient Experience Award Winners

AfPE Announces 2016 Patient Experience Award Winners

Thursday, May 26, 2016
AfPE is proud to announce recipients of its Practice of the Year and Outstanding Caregiver awards. Tags: best practices
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The Specialty Pharmacy: Adding the RX to PX

The Specialty Pharmacy: Adding the RX to PX

Wednesday, May 25, 2016
By Amanda Walker, BSN, RN Specialty Pharmacies find themselves in an area of healthcare that can “Bridge the Gap” for patients, and provide a continuation of the PX programs that partnering hospitals have invested so heavily on. Tags: HCAHPS, pharmacy, measurement, medication
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Webinar: Successful methods for engaging your people and your patients

Webinar: Successful methods for engaging your people and your patients

Wednesday, May 25, 2016
Premium members are invited to join us for a webinar at 1 pm EST on June 23 with our 2016 award recipients to learn about their prize-winning work. Tags: employee engagement, patient engagement, best practices
Read More

Call for Creative Submissions

Friday, April 29, 2016
The Journal of Patient Experience seeks artwork, photographs, nonfiction stories and poetry by patients, caregivers, health professionals and others.  Tags: journal of patient experience
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