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Newsletter

Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact Jen Edse.

AfPE partners with SAGE to publish Journal of Patient Experience

AfPE partners with SAGE to publish Journal of Patient Experience

Saturday, November 28, 2015
AfPE is pleased to announce that it has begun publishing the Journal of Patient Experience (JPE) in partnership with SAGE Publishing. Tags: journal of patient experience
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From the Bedside: The Well-Rested Nurse

From the Bedside: The Well-Rested Nurse

Saturday, November 28, 2015
By Mallory Hatmaker, MSN, BSN, CNP, Adult/Gerontology Certified Nurse Practitioner, Cleveland Clinic Poor sleeping habits can be doubly hard on nurses because we juggle not only long shifts, but swing shifts. Fortunately, there are some simple ways to get a better night’s rest. Tags: nursing
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Nothing in life is more wonderful than faith

Wednesday, October 28, 2015
By Diane Wilson Onwuchekwa My family members and close friends told me that the emergency room staff and the helicopter medical team who took care of me after my head-on car collision said that I sang and prayed out loud in the emergency room and on the helicopter ride to the trauma center. Tags: pain, integrative care
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From the Bedside: Nurses are empowered to use data to improve outcomes

From the Bedside: Nurses are empowered to use data to improve outcomes

Tuesday, October 27, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic Data on quality indicators and patient satisfaction can get lost in the shuffle. Not at Cleveland Clinic’s Hillcrest Hospital, where a team of nurses has made data accessible and easy to understand. That’s improved outcomes. Tags: employee engagement, nursing, measurement
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Thoughtful Design of Delightful Staff Experiences

Thoughtful Design of Delightful Staff Experiences

Tuesday, September 29, 2015
By Diane Stover-Hopkins, Certified Experience Economy Expert Strategies to design a culture that authentically values the contribution of every member of the team. Tags: employee engagement
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From the Bedside: Getting in Tune with Patients

From the Bedside: Getting in Tune with Patients

Tuesday, September 29, 2015
By K. Kelly Hancock, MN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic In 2011, Cleveland Clinic’s Hillcrest Hospital began a music therapy pilot program for a handful of hours each week. Tags: nursing, integrative care
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AfPE Appoints New Member to Board of Directors

AfPE Appoints New Member to Board of Directors

Thursday, September 24, 2015
The
 Association for Patient Experience 
announces that its Board of Directors has appointed a new member
. Tags:
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From the Bedside: Hospital Uses Multisensory Stimulation Therapy to Comfort Dementia Patients

From the Bedside: Hospital Uses Multisensory Stimulation Therapy to Comfort Dementia Patients

Friday, August 28, 2015
By Kelly Hancock, DNP, RN, NE-BC
Dementia is a form of neurocognitive decline described by a serious loss of cognitive ability beyond what may be expected from normal aging. Tags: empathy, nursing
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From the Bedside: Physician-Nurse Bedside Rounding Measurably Improves Care

From the Bedside: Physician-Nurse Bedside Rounding Measurably Improves Care

Thursday, July 30, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic “Emphasis should be placed on breaking down silos and working together, patients don’t know how connected we are in care delivery…we need to do a better job of explaining the communication process to the patient. They can’t be sure unless we tell them.” Tags: nursing, rounding
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How Family Members Monitor Activities of Daily Living

Thursday, July 30, 2015
By Carol Marak
Carol Marak, Contributor for the senior living and healthcare market
Family members know a loved one’s behavior better than anyone, and you are the first to recognize when something is off. It’s common for older adults to need help with basic everyday activities like getting dressed, bathing, brushing teeth, and remembering to take their medications on time. Tags: family caregiver
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