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Newsletter

Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact Jen Edse.

Showing all Articles with tag: rounding View All Articles
From the Bedside: Physician-Nurse Bedside Rounding Measurably Improves Care

From the Bedside: Physician-Nurse Bedside Rounding Measurably Improves Care

Thursday, July 30, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic “Emphasis should be placed on breaking down silos and working together, patients don’t know how connected we are in care delivery…we need to do a better job of explaining the communication process to the patient. They can’t be sure unless we tell them.” Tags: nursing, rounding
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Engaged Rounding: Practices to Improve the Patient and Caregiver Experience

Thursday, May 28, 2015
By AfPE Staff Effective nurse rounding can lead to significant improvements in quality of care, patient and employee experiences. Tags: responsiveness, patient engagement, nursing, rounding
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2015 Award Recipients Recognized at Patient Experience Summit

Thursday, May 28, 2015
By AfPE Staff AfPE is proud to announce its 2015 award recipients who were honored Monday, May 18, at the sixth annual Patient Experience: Empathy + Innovation Summit. Tags: best practices, nursing, rounding
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From the Bedside: Tapping Teamwork to Improve Patient Experience in Cancer Institute

From the Bedside: Tapping Teamwork to Improve Patient Experience in Cancer Institute

Friday, January 30, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic Project aims for outstanding call-light responsiveness Tags: responsiveness, nursing, rounding
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From the Bedside: Purposeful Rounding Essential to Patient Experience

From the Bedside: Purposeful Rounding Essential to Patient Experience

Thursday, February 27, 2014
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic From the Bedside: Nursing on the front lines of patient experience is a new monthly column featuring best practices, research and news from experienced nurses around the country. The column examines patient experience from the front lines of care, through the eyes of the nurse. Tags: service, HCAHPS, nursing, rounding
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