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Newsletter

Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact Jen Edse.

Showing all Articles with tag: measurement View All Articles
From the Bedside: Survey Tool Assesses How Culture Impacts Patient Transitions

From the Bedside: Survey Tool Assesses How Culture Impacts Patient Transitions

Tuesday, June 28, 2016
By Kelly Hancock, DNP, RN, NE-BC
“Hospital occupancy has been in the mid to high 60 percent range for the last 25 years....Despite a moderate occupancy rate, crowded conditions affect patient flow and efficiency." Tags: culture, research, nursing, measurement
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The Specialty Pharmacy: Adding the RX to PX

The Specialty Pharmacy: Adding the RX to PX

Wednesday, May 25, 2016
By Amanda Walker, BSN, RN Specialty Pharmacies find themselves in an area of healthcare that can “Bridge the Gap” for patients, and provide a continuation of the PX programs that partnering hospitals have invested so heavily on. Tags: HCAHPS, pharmacy, measurement, medication
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Letting Patient Narratives Guide the Future of Healthcare

Monday, December 21, 2015
By Senem Guney, PhD, Founder, Narrative Dx In order to improve patient experience, we must first understand the patients’ experiences from their perspectives in all aspects of their care. Tags: patient narratives, measurement
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From the Bedside: Nurses are empowered to use data to improve outcomes

From the Bedside: Nurses are empowered to use data to improve outcomes

Tuesday, October 27, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic Data on quality indicators and patient satisfaction can get lost in the shuffle. Not at Cleveland Clinic’s Hillcrest Hospital, where a team of nurses has made data accessible and easy to understand. That’s improved outcomes. Tags: employee engagement, nursing, measurement
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