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Journal of Patient Experience

Explore the latest issue

Or check out articles published ahead of our scheduled issues.

Patient Engagement

The Expectation/Experience Gap

As patients become more active in their care, they have higher expectations of the care that they will receive


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AfPE sends out a monthly e-newsletter with articles, updates from the field, details of upcoming events, and links to resources

Call for Applicants: Journal of Patient Experience Peer Review Panel 2020

Letter from Laura Cooley

We are seeking applicants to join the JPE Peer Review Panel. The  Journal of Patient Experience (JPE), is an open-access, indexed, SAGE publication, operated on volunteer service. JPE is dedicated to presenting advances and applications that impact the patient experience, with a strong emphasis on communication, interpersonal relationships, empathy. JPE also publishes content representing clinician experiences and includes the following types of submissions: Research Articles, Case Reports, Patient Experience Research Briefs, Perspectives, Special Interests,  Features, and Letters to the Editor (see details listed under “submission guidelines” ).
Apply for Peer Review Panel (due Dec 19, 2019):
Please email your response to and include the following information:

  1. Name/title/affiliation
  2. Brief statement or bio reflecting your interest/expertise in patient experience and/or communication in healthcare
  3. Key word suggestions related to your expertise/interest

For more details on the JPE Peer Review Process, please see: JPE Peer Review Guidelines.docx
Thank you for considering this important contribution to the emerging academic field of patient experience.
Best Regards,
Laura Cooley, PhD
Editor-in-Chief, The Journal of Patient Experience

Senior Director of Education and Outreach, Academy of Communication in Healthcare
Assistant Clinical Professor, Department of Medicine, Vanderbilt University School of Medicine
Co-Editor: “Communication Rx: Transforming Healthcare Through Relationship-Centered Communication”
Twitter: @LauraCooleyPhD

Patient Experience: it’s not about making patients happy over quality. It’s about safe care first, high quality care, and then satisfaction. — James Merlino, MD

President And founder,   association for patient experience


doctor with patient

For Patients

Taking an active role in your care has many advantages. There are things you can do to familiarize yourself with everyday practices that can improve your care experience. You can also find resources here to help yourself and the ones you care for as you participate in the healthcare system.

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