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Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact

Showing all Articles with tag: access View All Articles
From the Bedside: Bed Assigning Program Improves ED-to-Inpatient Process

From the Bedside: Bed Assigning Program Improves ED-to-Inpatient Process

Monday, March 30, 2015
By K. Kelly Hancock, MSN, RN, NE-BC, Executive Chief Nursing Officer, Cleveland Clinic More than a year ago, Cleveland Clinic challenged the Emergency Departments at its main campus and eight regional hospitals to strive for a door-to-floor time of less than 175 minutes for each patient admitted Tags: responsiveness, nursing, access
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A Look at a Healthcare Delivery Model that Gets Rave Reviews from Patients and Providers

Thursday, August 29, 2013
By Pat Rullo
It’s projected that an additional 34 million people will receive health insurance and will need over 51,000 more primary care physicians by 2025 to meet that need. To solve this problem, some physicians are practicing "shared medical appointments." Tags: access, shared medical appointments
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Lessons from the Waiting Room

Lessons from the Waiting Room

Monday, January 28, 2013
By David Fried, Software Advice

People hate waiting--especially in a doctor’s office. And while the average wait time in a general practitioner's office is only about twenty minutes, a Journal of General Internal Medicine study found that most individuals still thought this was too long.

Tags: responsiveness, access
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