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Newsletter

Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact info@patient-experience.org.

Showing all Articles with tag: education View All Articles

AfPE Welcomes Our Newest Member and Partner

Tuesday, May 14, 2019
By Smile Train Every year, more than 200,000 babies are born with a cleft lip and/or palate. When left untreated, children with clefts often have difficulty eating, breathing, speaking, and ultimately thriving—contributing to a higher risk of malnutrition, infections, abandonment, or even death. Many of these children face social stigma, making it challenging for them to attend school or, later in life, find a job. Unfortunately, many children with clefts will never receive treatment, primarily due to the cost or lack of access to trained medical professionals.   Tags: education, children
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Leaders Perspective: PROVE IT! Establishing Evidence-Based Experience and Communication

Monday, April 15, 2019
By Laura Cooley, PhD, Senior Director of Education and Outreach, The Academy of Communication in Healthcare, Editor-in-Chief, Journal of Patient Experience.
“The surveys are flawed - the sample size is too small. Communicating effectively takes too much time. My patients mostly care about my clinical expertise...”

Despite growing interest in the realm of patient experience, clinicians and healthcare leaders continue to refute the validity and impact of patient experience. In response, we must strengthen our ability to PROVE IT!
Tags: communication, quality improvement, education, perspective, patient satisfaction
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The Leaders Perspective: All Is One

Wednesday, January 02, 2019
By Joan Luise Hill The wrist bone is connected to the arm bone… or at least that is what the song says. It is a way to realize that our bodies are made up of interconnected parts and a reminder that illness or injury to one part is likely to have an effect on another. Crutches while great for keeping the weight off an injured limb, might result in some back or shoulder pain and we all know medication can cause annoying and unexpected side effects in areas completely unrelated to the problem it is intended to solve. Tags: communication, patient engagement, quality improvement, education, wellness, patient satisfaction
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The Leaders Perspective: Industry Voices—As hospitals evolve, so must patient experience management

Thursday, August 16, 2018
By Anthony Cirillo

Forget the patient experience in hospitals. Forget the resident experience in senior communities. It’s time to think about the aging experience holistically.

Most inpatient stays—and, for that matter, most of healthcare—is consumed by older adults.

In 2015, nearly 13 million inpatient hospitalizations were adults age 65 and older, according to late 2017 data. Boomers followed with close to 9 million hospitalizations. 

Yet the experience of care for older adults has not significantly changed over the years.

Tags: culture, quality improvement, education, family caregiver
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From The Bedside: Parents as Part of the Pediatric Care Team

Monday, March 20, 2017
By Kelly Hancock,DNP, RN, NE-BC
Involving family in a patient’s plan of care is often beneficial, but this holds particularly true when those patients are children. “Parents have this wealth of information about their child that only they know,” says Rachel Thurman, BSN, RN, CPN, a pediatric nurse at Cleveland Clinic’s Solon Family Health Center. 
Tags: patient engagement, best practices, nursing, integrative care, education, teamwork, family caregiver, children, parents
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Webinar: The Power of Patient and Family Partnerships

Tuesday, June 28, 2016
Patient and family involvement in planning, design, implementation, and evaluation activities are essential if the goal is genuine relationship, patient and family-centered healthcare. Tags: patient engagement, empathy, education
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Training General Surgery Residents in Culturally Competent Care

Training General Surgery Residents in Culturally Competent Care

Thursday, November 20, 2014
By Maria B.J. Chun, Ph.D., Specialist and Associate Chair, Administration and Finance
University of Hawaii at Manoa, Department of Surgery
The inclusion of cultural competency in surgical resident education is an emerging area of recognized need. Tags: education, cultural competence
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