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Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact

Showing all Articles with tag: family caregiver View All Articles

The Leaders Perspective: Industry Voices—As hospitals evolve, so must patient experience management

Thursday, August 16, 2018
By Anthony Cirillo

Forget the patient experience in hospitals. Forget the resident experience in senior communities. It’s time to think about the aging experience holistically.

Most inpatient stays—and, for that matter, most of healthcare—is consumed by older adults.

In 2015, nearly 13 million inpatient hospitalizations were adults age 65 and older, according to late 2017 data. Boomers followed with close to 9 million hospitalizations. 

Yet the experience of care for older adults has not significantly changed over the years.

Tags: culture, quality improvement, education, family caregiver
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From The Bedside: Parents as Part of the Pediatric Care Team

Monday, March 20, 2017
By Kelly Hancock,DNP, RN, NE-BC
Involving family in a patient’s plan of care is often beneficial, but this holds particularly true when those patients are children. “Parents have this wealth of information about their child that only they know,” says Rachel Thurman, BSN, RN, CPN, a pediatric nurse at Cleveland Clinic’s Solon Family Health Center. 
Tags: patient engagement, best practices, nursing, integrative care, education, teamwork, family caregiver, children, parents
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How Family Members Monitor Activities of Daily Living

Thursday, July 30, 2015
By Carol Marak
Carol Marak, Contributor for the senior living and healthcare market
Family members know a loved one’s behavior better than anyone, and you are the first to recognize when something is off. It’s common for older adults to need help with basic everyday activities like getting dressed, bathing, brushing teeth, and remembering to take their medications on time. Tags: family caregiver
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Discharge Reminders for Patients and Family Caregivers

Tuesday, December 09, 2014
By Carol Marak Carol Marak, Contributor for the senior living and healthcare market Tags: patient engagement, personal healthcare, family caregiver
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When Giving Care Collides with Employment

Friday, October 24, 2014
Carol Marak, contributor for the senior living and healthcare market

It’s the family caregiver who anchors a patient’s health with recovery and healing. Their role on the health care team is important but unfortunately, many times forgotten. But without the family member’s involvement, how would patients recover? Tags: family caregiver
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