linkedin twitter 
AboutEventsBecome A MemberResourcesGet InvolvedNewsletter Unsubscribe


This login popup box will appear when a user tries to access content that is for members only. If you are not a member yet, please register for a membership. We’d love to have you be part of our community.

  • Basic/free members will have access to a limited amount of site content.
  • Premium/paid members will have access to all site content.

All users will have to be logged in to access the content. Become a member and gain access to exclusive features.



Welcome to Patient Experience + News and Trends, AfPE's monthly newsletter. Join us each month for articles, developments and opportunities. If you have information or news you would like considered for the newsletter, please contact

Showing all Articles with tag: Patient Experience Summit View All Articles
Call for Poster Submissions Accepted through January 13

Call for Poster Submissions Accepted through January 13

Monday, December 19, 2016
By AfPE Staff The Patient Experience Summit is pleased to welcome poster abstract submissions for consideration. Tags: Patient Experience Summit, empathy
Read More
Hospital and Caregiver Honored During Patient Experience Summit

Hospital and Caregiver Honored During Patient Experience Summit

Thursday, May 29, 2014
By AfPE Staff During the 5th Annual Patient Experience Summit, AfPE recognized the winners of its annual Practice of the Year Award and its inaugural Outstanding Caregiver Award. Tags: culture, Patient Experience Summit, service, best practices, HCAHPS, nursing
Read More

Transforming Healthcare Through Empathy and Innovation

Thursday, April 17, 2014
By James Merlino, MD, Chief Experience Officer, Cleveland Clinic Health System, President, Association for Patient Experience “The only reason healthcare organizations exist is because of the patient. We have to not only do the right thing for them, but we have to include empathy and compassion.” – Dr. Toby Cosgrove at the 2013 Patient Experience: Empathy + Innovation Summit. Tags: Patient Experience Summit, empathy, CXO
Read More