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Originally published for  Health Cetera , the voice of the Center for Health, Media & Policy at Hunter College CUNY In their book,  From Silence to Voice ,  Bernice Buresh and Suzanne Gordon discuss the silence of the nursing profession in the media. Chapter after...
/Resources/Newsletter/Newsletters/Articles/2016/From-the-Bedside-Are-You-My-Nurse-”-The-Importance 7/27/2016 3:51:18 PM
Originally published for Off the Charts , the blog of the American Journal of Nursing     During this hospital stay, how often did nurses listen carefully to you? Never Sometimes Usually Always Listening Carefully About Patients “H...
/Resources/Newsletter/Newsletters/Articles/2016/From-the-Bedside-Patient-Satisfaction-and-Nursing 4/28/2016 7:50:32 PM
As the healthcare landscape continues to rapidly evolve, the outpatient setting of care is becoming increasingly more critical in managing patient outcomes. Traditionally, Patient Experience (PX) programs have been focused in the inpatient hospital setting with HCAHPS metr...
/Resources/Newsletter/Newsletters/Articles/2016/The-Specialty-Pharmacy-Adding-the-RX-to-PX 5/25/2016 2:39:35 PM
Justin Bright, MD Senior Staff Physician Department of Emergency Medicine Henry Ford Hospital Thomas Carter, MD Scripps Clinic Medical Group Lihua Dishman, DBA, MBA Assistant Professor A.T. Still University Anne Gross, PhD, RN Vice President...
/Awards/Awards-Committee 5/23/2014 1:51:54 PM
Introduction and Overview The patient experience encompasses much more than the time spent as a patient at your facility. It begins with awareness and information seeking and extends long after discharge and receiving the final bill. According to The Beryl Institute,...
/Resources/Newsletter/Newsletters/Articles/2013/10-Inexpensive-Ways-to 10/24/2013 3:31:37 PM